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A customer engagement tool for a better customer experience leading to more revenue, more qualified leads, increased sales and better customer satisfaction and loyalty.
Travelers are tired of outdated and generalized sales tactics.
BlenderConnect is a marketing solution designed for the customer to reduce promotional and customer service costs and increase revenue, customer satisfaction, and loyalty.
Thoughtful personalization makes all the difference.
BlenderConnect enhances the overall travel
experience by engaging and connecting users with personally relevant information, products, and services that match their interests and preferences – and what they are actually looking for and want.
Powered by Blender's transformative technology.
BlenderConnect is an easy-to-use, self-service
technology that automatically responds to a
customer's changing needs, interests, and preferences. Unlike other personalization software, which relies solely on historical and transactional information to guess what a user wants, BlenderConnect uses real-time data, transactional data, and analytics to provide individually targeted personalization to the user.
Enhance the travel experience with Blender Wallet.
Blender Wallet is our digital traveler wallet that can be part of BlenderConnect or deployed as a standalone product. The Blender Wallet gives travelers an easy-to-use system to store, manage and access their travel documents and credentials for a seamless travel experience and to help them navigate and comply with changing travel requirements. With the Blender Wallet users have complete control over their data, and can easily move about, go to work, and
Personal Dashboards
Travelers receive an individual dashboard that centralizes all their information, including personal preferences, identification, visas and passes, entry requirements, QR Codes, communications, alerts, and more. The dashboard is backed by our strong data collection & analysis system, providing real-time updates and personally relevant content.
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Organizational users also receive a dashboard based on their role and responsibility, with access to the information required to service and support travelers.
Gamification & Loyalty
BlenderConnect includes rewards and incentives tool to keep customers interested, engaged, and rewarded. These features can also be integrated
with an organization's existing loyalty program.
Personalization
BlenderConnect uses advanced
Blender technologies to match
business information, products and
services to customer interests and
preferences, providing the right
information to the right customer at
the right time.
Traveler Profiles
BlenderConnect engages travelers and gives them access to their profiles to
manage and update their information, interests, and preferences.
Travel Communities
Companies and travelers are able to create their own groups to facilitate collaboration, share information and social media, join discussion groups, and more. Communities makes it easy to organize group trips, make an itinerary, share with others and learn the best tips and tricks along the way.
Role-Based Security
With Role-Based Security, BlenderConnect can be reconfigured to provide different levels of access while also maintaining direct communication across roles. This allows for consistent service and support for all users.
Seamless Integration
BlenderConnect seamlessly integrates with existing and 3rd party software systems,
making it easy to use and work with data, documents and all in one place.
CMS
Our robust content management system allows travel organizations to create and manage application forms, information requests, surveys, documentation, guides, and other valuable materials